Please read these Terms of Use carefully before using our website. By accessing or using our services, you agree to be bound by these terms and conditions.
Last Updated: January 1, 2024
Effective Date: January 1, 2024
Welcome to the SkinCeuticals website (the "Site"). These Terms of Use ("Terms") govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site. By accessing or using the Site, you accept and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.
We reserve the right to modify these Terms at any time. All changes are effective immediately when posted. Your continued use of the Site following the posting of revised Terms means you accept and agree to the changes. We encourage you to review these Terms periodically to stay informed about our terms and conditions.
The Site is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using the Site, you represent and warrant that you meet these eligibility requirements.
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
To access certain features of the Site, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password you use to access the Site and for any activities or actions under your password. We encourage you to use a strong, unique password that you do not use on other websites. You agree to notify us immediately of any unauthorized access to or use of your account or any other breach of security.
We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if we believe you have violated any provision of these Terms.
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by SkinCeuticals, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:
The SkinCeuticals name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SkinCeuticals or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.
The Site may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials ("User Content") on or through the Site.
All User Content must comply with the Content Standards set out in these Terms. Any User Content you post will be considered non-confidential and non-proprietary. By providing any User Content on the Site, you grant us and our affiliates a perpetual, worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not SkinCeuticals, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
These content standards apply to any and all User Content and use of interactive features. User Content must in its entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Content must not:
All products displayed on the Site are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for products are subject to change without notice. We may limit the quantities of any products or services that we offer.
Product descriptions and specifications are provided for informational purposes only and do not constitute a warranty. Colors and images may vary slightly from actual products due to monitor settings and photographic techniques.
By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts. We reserve the right to refuse any order placed through the Site and may limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
Pricing errors may occur. If a product is listed at an incorrect price due to a typographical error or error in pricing information, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your payment method charged.
We accept various forms of payment as indicated on the Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).
If the payment method you provide cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or cancelled. You are responsible for resolving any problems we encounter in order to proceed with your order. Your order will not ship until full payment is received.
All payments must be in U.S. dollars unless otherwise specified. We use secure encryption technology to protect your payment information during transmission.
We ship to addresses within the United States and select international destinations. Shipping costs and delivery timeframes are calculated at checkout and depend on your location and selected shipping method.
Delivery dates and times are estimates only and are not guaranteed. We are not liable for any delays in shipping. Risk of loss and title for products pass to you upon delivery to the carrier.
You are responsible for providing accurate shipping information. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses provided by the customer.
Our return policy allows for returns within 30 days of purchase for a full refund, subject to certain conditions. Please review our complete return policy for details on eligibility, process, and exceptions.
To be eligible for a return, items must be unused, in their original packaging, and with all seals intact. Some items may not be eligible for return, including opened cosmetics, sale items, and gift cards.
Refunds will be credited to the original payment method within 5-10 business days after we receive and process your return. Shipping costs are non-refundable unless the return is due to our error.
YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NEITHER SKINCEUTICALS NOR ANY PERSON ASSOCIATED WITH SKINCEUTICALS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER SKINCEUTICALS NOR ANYONE ASSOCIATED WITH SKINCEUTICALS REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, SKINCEUTICALS HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SKINCEUTICALS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless SkinCeuticals, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.
These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York, in each case located in the City of New York and County of New York. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
At SkinCeuticals' sole discretion, we may require you to submit any disputes arising from these Terms or use of the Site, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying New York law.
No waiver by SkinCeuticals of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of SkinCeuticals to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms, our Privacy Policy, and any other legal notices or agreements published by us on the Site constitute the sole and entire agreement between you and SkinCeuticals regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
If you have any questions about these Terms of Use, please contact us:
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