Track your SkinCeuticals order and view your order history. Enter your order number and email address below to check the status of your shipment.
Enter your order details below to check the current status of your shipment. You can find your order number in your confirmation email or in your account order history.
Here is what each order status means:
We offer several shipping options to meet your needs:
$5.95 (Free on orders $50+)
Delivery in 5-7 business days
$12.95
Delivery in 2-3 business days
$24.95
Next business day delivery
Orders placed before 2 PM EST on business days typically ship the same day. Orders placed after 2 PM EST or on weekends/holidays will ship the next business day.
Your order number can be found in your order confirmation email, which was sent to you immediately after placing your order. It typically starts with "SC" followed by numbers. If you have an account, you can also find it in your order history.
Tracking information may take up to 24 hours to become active after you receive your shipping confirmation. If your tracking still is not working after 24 hours, please contact our customer service team for assistance.
We process orders quickly, so changes may not be possible once your order is placed. Please contact us immediately if you need to make changes, and we will do our best to accommodate your request.
If your package appears lost or arrives damaged, please contact our customer service team right away. We will work with the carrier to locate your package or arrange for a replacement.
Currently, we ship to addresses within the United States. For international orders, please visit our international website or contact customer service for assistance.
Can not find the information you need? Our customer service team is here to help with any questions about your order.
