Schedule a one-on-one video consultation with a licensed aesthetician for personalized skincare analysis, customized product recommendations, and expert guidance tailored to your unique needs.
Our Private Online Consultation service provides you with dedicated, one-on-one time with a licensed aesthetician who will analyze your skin, understand your concerns and goals, and create a customized skincare plan just for you. It is like having a personal skincare advisor available from anywhere in the world.
Unlike our Live Chat service, which is designed for quick questions and immediate assistance, our Private Consultations are scheduled appointments that allow for in-depth discussion and comprehensive skin assessment. Your aesthetician will take the time to thoroughly understand your skin history, lifestyle factors, and skincare goals before making recommendations.
During your consultation, you will receive personalized product recommendations, detailed guidance on routine building, and application tips tailored to your specific needs. Your aesthetician will also answer any questions you have about skincare science, ingredients, or our products.
Our goal is to empower you with the knowledge and products you need to achieve your best skin. Whether you are building your first routine, addressing stubborn concerns, or looking to optimize your current regimen, our consultations provide the expert guidance you need.
30-Minute Video Session: A dedicated half-hour with a licensed aesthetician, conducted via secure video call. Plenty of time for thorough discussion and detailed recommendations.
Comprehensive Skin Assessment: Your aesthetician will evaluate your skin type, concerns, and goals using visual assessment and detailed questions about your skin history and lifestyle.
Personalized Routine: Receive a customized morning and evening skincare routine designed specifically for your needs, with clear instructions on product usage and layering.
Written Summary: After your consultation, you will receive an email with a summary of recommendations, including products discussed and key tips to remember.
Follow-Up Support: Have questions after your consultation? Your aesthetician is available via email for follow-up questions within 30 days of your appointment.
Our consultations can address any skincare topic, but some of the most common reasons clients book appointments include:
Fine lines, wrinkles, loss of firmness, and other signs of aging. Learn which products and ingredients are most effective for your specific aging concerns and how to build a preventive and corrective routine.
Hyperpigmentation, melasma, sun damage, and uneven skin tone. Understand the causes of your discoloration and get targeted product recommendations for brighter, more even skin.
Adult acne, occasional breakouts, and post-acne scarring. Get guidance on products that address acne without causing dryness or irritation, and learn about preventive strategies.
Redness, irritation, and reactive skin. Learn how to care for sensitive skin while still achieving results, with gentle product recommendations that strengthen and calm.
Starting from scratch or overhauling your current routine. Get step-by-step guidance on building an effective regimen tailored to your skin type, concerns, and budget.
Preparing for or recovering from professional treatments. Get product recommendations to optimize your treatment results and support your skin through the process.
Scheduling your private consultation is easy. Follow these steps to book your appointment:
Our Private Consultation team consists of licensed aestheticians with advanced training in skincare science and the SkinCeuticals product portfolio. They have years of experience helping clients achieve their skincare goals.
Each specialist has completed our comprehensive education program, including modules on skin biology, ingredient science, treatment protocols, and consultation techniques. They receive ongoing training to stay current with the latest developments in skincare.
Our specialists are passionate about skincare and dedicated to providing an exceptional consultation experience. They take pride in building relationships with clients and helping them achieve real, visible results.
During your consultation, you can expect a judgment-free environment where you can discuss your concerns openly. Our specialists are here to help, not to sell—they will recommend only what is truly right for your skin.
Our Private Online Consultations are complimentary for all customers. There is no charge for the 30-minute session or the follow-up summary and support. This is our way of helping you find the right products for your skin.
You will need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection. Our video platform works in most web browsers without requiring any software download.
Yes, you can reschedule or cancel your appointment up to 24 hours before the scheduled time through the link in your confirmation email. If you need to make last-minute changes, please call our customer service team.
If you experience technical issues joining your consultation, contact our support team immediately. We will work to resolve the issue or reschedule your appointment at no inconvenience to you.
Complete the pre-consultation questionnaire and consider taking photos of your skin in natural light. Have a list of your current skincare products handy, and think about specific questions you want to ask. Coming prepared helps you get the most out of your session.
Ready to receive personalized skincare guidance from our expert team? Schedule your complimentary consultation now.
