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Cookie Policy

This Cookie Policy explains how SkinCeuticals uses cookies and similar tracking technologies when you visit our website. Understanding how we use these technologies helps you make informed choices about your privacy.

Last Updated: January 1, 2024

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their sites are used.

Cookies can be "first-party" (set by us) or "third-party" (set by other companies whose services we use). They can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

In addition to cookies, we may use other similar technologies such as pixel tags, web beacons, clear GIFs, and local storage to collect information about your interactions with our website and emails.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

  • Maintaining your session as you navigate the site
  • Remembering items in your shopping cart
  • Processing secure transactions
  • Enabling account login and authentication
  • Load balancing to ensure the site remains available

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

  • Counting page visits and traffic sources
  • Understanding which pages are most and least popular
  • Seeing how visitors move around the site
  • Identifying site errors and performance issues
  • Testing different versions of pages

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features.

  • Remembering your preferences (language, region, etc.)
  • Personalizing content based on your interests
  • Remembering your login details (if you choose)
  • Enabling social media sharing features

Targeting & Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They track your browsing habits to show you ads that align with your interests.

  • Delivering personalized advertisements
  • Limiting how many times you see an ad
  • Measuring the effectiveness of advertising campaigns
  • Building a profile of your interests
  • Retargeting you with relevant products after you leave our site

Third-Party Cookies

Some cookies on our website are set by third-party services that we use. These include:

  • Google Analytics: Helps us understand website traffic and usage patterns
  • Google Ads: Enables targeted advertising and conversion tracking
  • Facebook/Meta: Powers social media features and advertising
  • Instagram: Enables social media integration
  • Pinterest: Enables social media sharing and advertising
  • YouTube: Enables video content and analytics
  • Hotjar: Provides user behavior insights through heatmaps and recordings
  • Klaviyo: Powers our email marketing and personalization

These third parties may use their own cookies to collect information about your activities on our site and other websites. We do not control these third-party cookies, and you should refer to their respective privacy policies for more information.

Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time by clicking "Cookie Settings" in the footer of our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Allow all cookies
  • Be notified when a cookie is set

Here are links to cookie management instructions for common browsers:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Safari: Preferences > Privacy
  • Microsoft Edge: edge://settings/privacy

Opt-Out Tools

You can opt out of interest-based advertising through these industry tools:

  • Network Advertising Initiative: optout.networkadvertising.org
  • Digital Advertising Alliance: optout.aboutads.info
  • Google Ads Settings: adssettings.google.com
  • Facebook Ad Preferences: facebook.com/ads/preferences

Do Not Track

Some browsers offer a "Do Not Track" setting. While we support this functionality, please note that not all third parties respond to Do Not Track signals.

Consequences of Disabling Cookies

If you choose to disable or delete cookies, please be aware that:

  • Some features of our website may not work properly
  • You may not be able to log into your account or access saved preferences
  • Your shopping cart may not save items between sessions
  • You may see more generic advertising instead of personalized content
  • We won't be able to remember your preferences or previous visits

Essential cookies cannot be disabled as they are required for the basic operation of our website.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@skinceuticals.com
  • Phone: 1-800-771-9499
  • Mail: SkinCeuticals Privacy Office, 575 5th Avenue, New York, NY 10017

Related Privacy Documents

Privacy Policy

Our complete privacy practices

Your Privacy Choices

Manage your preferences

Ad Choices

About interest-based advertising

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