Consumer Health Data Notice

Introduction

SkinCeuticals is committed to protecting the privacy and security of consumer health data. This Consumer Health Data Notice ("Notice") describes how we collect, use, disclose, and otherwise process health-related information in connection with our website, products, services, and customer interactions.

This Notice supplements our general Privacy Policy and provides additional details specific to consumer health data. In the event of any conflict between this Notice and our Privacy Policy, this Notice shall control with respect to consumer health data.

We encourage you to read this Notice carefully to understand our practices regarding your health information. If you have questions about this Notice or our health data practices, please contact us using the information provided at the end of this document.

What is Consumer Health Data

For purposes of this Notice, "consumer health data" means personal information that is linked or reasonably linkable to you and that identifies or describes your health status or health conditions. This may include:

• Information about your skin type, skin conditions, and skincare concerns that you provide to us
• Information about your skincare routines and product usage
• Information collected through skin analysis tools or consultations
• Photographs or images of your skin that you submit to us
• Information about allergies or sensitivities related to skincare products
• Information derived from analyzing the above data

How We Collect Consumer Health Data

We may collect consumer health data from various sources, including:

Information You Provide

You may provide health data directly to us when you complete our skin assessment questionnaires, participate in consultations with our aestheticians, submit product reviews describing your skin concerns, contact our customer service team about product suitability, or create an account and provide information about your skincare needs.

Information Collected Automatically

We may collect certain information automatically when you use our services, including data about your interactions with our routine builder tool, your browsing patterns related to products for specific skin concerns, and your engagement with skincare content and recommendations.

Information from Third Parties

We may receive health-related information from our professional partners when you receive treatments or consultations at their facilities and they share relevant information with your consent.

How We Use Consumer Health Data

We use consumer health data for the following purposes:

• Product Recommendations: To provide personalized skincare product recommendations based on your skin type and concerns
• Service Delivery: To deliver consultations, routine building services, and other skincare advisory services
• Customer Support: To respond to your inquiries about product suitability and usage
• Product Development: To improve our products and develop new solutions that address consumer skincare needs (in aggregated, de-identified form)
• Research: To conduct research and analysis on skincare trends and product efficacy (in aggregated, de-identified form)
• Communications: To send you relevant skincare tips, product information, and promotional offers based on your interests
• Compliance: To comply with legal obligations and protect our legal rights

How We Share Consumer Health Data

We do not sell consumer health data. We may share consumer health data in the following circumstances:

• Service Providers: With companies that help us operate our business and provide services to you, such as technology providers and customer service platforms
• Professional Partners: With dermatologists or aestheticians you consult with, with your consent
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

Your Rights and Choices

You have certain rights regarding your consumer health data, which may include:

• Access: The right to know what health data we have collected about you
• Correction: The right to correct inaccurate health data
• Deletion: The right to request deletion of your health data
• Withdraw Consent: The right to withdraw consent for certain uses of your health data
• Opt-Out: The right to opt out of certain processing of your health data

To exercise these rights, please contact us using the information provided below or visit our Privacy Choices page.

Data Security

We implement appropriate technical and organizational security measures to protect consumer health data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls limiting who can access health data, regular security assessments and monitoring, and employee training on data protection.

Data Retention

We retain consumer health data for as long as necessary to fulfill the purposes described in this Notice, unless a longer retention period is required or permitted by law. When health data is no longer needed, we will securely delete or de-identify it.

Contact Us

If you have questions about this Consumer Health Data Notice or wish to exercise your rights, please contact us:

Email: privacy@skinceuticals.com
Phone: 1-800-771-9499
Mail: SkinCeuticals Privacy Office, 10 Hudson Yards, New York, NY 10001

Changes to This Notice

We may update this Notice from time to time. When we make material changes, we will notify you by posting the updated Notice on our website with a new effective date. We encourage you to review this Notice periodically.

Last Updated: January 2025